We want you to love what you purchase, but if something isn’t right do let us know. Label Crestelli is a 100% hand embroidered and handmade brand, please note we do not accept returns for made-to-order items and accessories.

Once received, the customer care team at would study the need for return or exchange

Kindly write to us at for further assistance.



We do not offer merchandise exchanges and/or returns on orders shipped internationally. In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, please reach out to us at within 24 hours of receiving the order.

No refunds on international orders.